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The data protection regulations govern the handling of data by RIVAPACK LTD and RIVAPACK GmbH (hereinafter referred to as RIVAPACK) with regard to its collection, use and linking.
In handling data, RIVAPACK is guided by the Swiss Data Protection Act (DSG) and the EU General Data Protection Regulation (EU GDPR).
RIVAPACK expressly guarantees compliance with the provisions of the Swiss Data Protection Act and the EU General Data Protection Regulation. RIVAPACK undertakes to ensure that the systems, programs, etc. that it owns and over which it has control are up to date in terms of security. RIVAPACK uses appropriate technical and organizational measures to secure the website and related systems against loss, destruction, access, alteration or dissemination of data by unauthorized persons.
Users acknowledge and accept that RIVAPACK stores and, if necessary, evaluates, processes and transmits to third parties in Switzerland and abroad, for statistical, analytical, advertising and marketing purposes, data obtained from the use of the Website.
The data is used to analyze trends and user behavior and, most importantly, to provide you with the best possible service. The information collected may be used for marketing, advertising and communication purposes.
The data may be used to improve your user experience through personalization.
Unless otherwise stated, the collected data will not be sold to third parties.
Personal data will be disclosed to authorities in Switzerland and abroad in the context of civil, administrative and criminal proceedings, provided there is a final and enforceable judgment, order or legal obligation.
Right to information and rectification
Data that you send to RIVAPACK via the forms on the website are transmitted in encrypted form and cannot be viewed by third parties. Normal e-mails that you send to RIVAPACK via Outlook (e.g. to: email@example.com) are not encrypted and can be viewed by third parties.
The data processing is based on the legal provisions of Art 6 para 1 lit a (consent) and / or f (legitimate interest) of the DSGVO.
When you access our website, access data is stored in a log file. This is the following access data:
Date and time of access
Duration of the visit
Name of the accessed file
Status of the access
Page from which the access was made
Domain/country of the visitor
Web browser used
Operating system used
When using analytics and online marketing tools on this website, the following data is also collected:
User behavior on the website
Demographic data and interests
In the login area or through actions you have taken with information about yourself (e.g., forms), we may also collect other personal information, such as user behavior and interests.
Cookies and Google Analytics
When you visit our website, a small file called a cookie is stored in the memory of the user’s computer. This tracking technology is primarily used to accurately track the number of visitors. The information that RIVAPACK receives and stores via cookies during a normal visit to the website is used exclusively within RIVAPACK or its affiliated companies to optimize the website and user experience.
Newsletters are sent to our customers. Interested parties and non-customers receive the newsletter of RIVAPACK only upon explicit request. By subscribing to the newsletter, the user only consents to the use of his e-mail address and the stated interests for sending the newsletter. The operation and dispatch of our marketing emails (newsletters, invitations, special offers, surveys by email) is realized with the email marketing solution Selligent. Personal data collected during newsletter registration is stored on Selligent’s computers. Selligent is subject to contractual confidentiality and data protection obligations.
In each newsletter we offer the possibility to unsubscribe from the newsletter. Your email address will only be used for sending our own information. We will not share your address with third parties.
Clicking behavior on hyperlinks in e-mails and on websites is recorded.
Selligent Marketing Cloud
By using the RIVAPACK website, the user expressly agrees to the processing of the data collected about him in the manner and for the purposes described above.
01.09.2022, RIVAPACK United Kingdom